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Your weekly menu of freewheeling thoughts on leadership and personal excellence
    • For Your Perusal
    • September 26, 2014
    • There are words that we use without a single clue what the heck they mean.  Case in point: BPA Good office Synergy Customer Service Quality Why do we use them? So we can sound IMPRESSIVE. Really, in real life do you actually say “Can I peruse your bathroom?”

    • One Smell
    • September 26, 2014
    • Di mahalaga kung sa Engineering, Logistics, Warehouse o Facilities ka galing,basta kaharap ang customer, dapat mabango ka pa rin. Agree?

    • How “NOT” to make a sale!
    • September 26, 2014
    • Your bad internet connection is no different from KFC running out of chicken: AT LUNCHTIME! Their bosses are too busy getting your business while completely ignoring that everyone at the kitchen is sorely overworked and terribly underpaid. ‪#‎saynotobadservice‬  ‪#‎selfiesh‬